Version History
Here you can find the changelog of British Gas since it was posted on our website on 2019-10-25.
The latest version is 2.35.0 and it was updated on soft112.com on 22 April, 2024.
See below the changes in each version:
version 2.35.0
posted on 2024-03-27
• We are continuing our quest to make our app more stable and have made fixes and optimisations in this update.
• Top tip: keep notifications switched on to get the latest news.
version 2.21.0
posted on 2022-04-27
. To all our new and existing smart pay-as-you-go customers - why not
take a quick tour on how to top up.
. We’ve been working hard to upgrade the engine that powers our app.
. And don’t forget to check out some of the new offers available now in
the app.
Top tip: keep notifications switched on to get the latest news.
version 2.19.0
posted on 2022-01-27
Keep an eye out for new home cover and boiler offers which we’ll introduce to eligible customers
We’ve updated the experience for customers when updating a repair booking
We’re upgrading our systems, so new energy customers will get a different login experience
Top tip: Keep notifications switched on to get the latest news.
version 2.18.0
posted on 2021-12-16
. If you have any of our Services products you can now choose whether to auto renew.
. When booking a service or repair visit keep an eye out for additional products our engineers can install.
. We’ve updated the experience for our new energy customers.
Top tip: keep notifications switched on to get the latest news.
version 2.17.0
posted on 2021-11-13
. Look inside and grab yourself a Black Friday deal!
. We’ve upgraded our repair booking journeys to ensure better engineer availability.
. We’re listening to you and fixing more bugs.
Top tip: keep notifications switched on to get the latest news.
version 2.16.0
posted on 2021-11-01
. Winter’s on the way. Check your cover and upgrade if you need to.
. We’ve ramped up Rewards - some lucky few can trial a wider selection of offers.
. System upgrades for Energy customers - we’ll tell you if this affects you.
. More bug fixes based on your feedback.
version 2.15.1
posted on 2021-09-17
. More informative welcome messages on our chat support.
. Updated confirmation screens on our repair journeys.
. Essential bug fixes.
Top tip: keep notifications turned on to get the latest news.
version 2.15.0
posted on 2021-09-08
. An easy way to book a plumbing emergency - right here in the app!
. Updated criteria on who can use the app, with clear messaging on why you can or can’t get into it.
. A better way to use Rewards just by flashing the onscreen voucher code.
. Extra support if you’re moving home - just chat to us right here in the app.
version 2.14.0
posted on 2021-07-29
We've made accessibility improvements to the Services area of the App.
Refreshed the experience on our homescreen Quicklinks.
Optimised the login experience so you don't have to remember your email and password again!
If you ever need to share the App version number with us - it's on the main burger menu.
We've fixed some more of those nasty bugs.
version 2.13.1
posted on 2021-06-22
If you've updated the App in the last few days, we know it must have been frustrating not being able to log in. That's why we worked through the night to make sure our app was back up and running.
New energy customer? We’ll hold your hand through the switch process with our new progress tracker.
Store your card details and enjoy another year of easy payments.
Top tip: keep notifications on to get the latest news.
version 2.13.0
posted on 2021-06-16
New energy customer? We’ll hold your hand through the switch process with our new progress tracker.
Improving the login experience based on what you’ve said.
Store your card details and enjoy another year of easy payments. keep notifications on to get the latest news.
version 2.12.0
posted on 2021-04-22
We listened to your feedback about improving the login experience. And we acted, so expect a new, smoother experience.
And for new users, our registration process is a breeze.
New look and feel on your My Account page with ability to update contact details.
Top tip: turn on notifications to make sure you don’t miss a thing
version 2.10.0
posted on 2021-02-16
An improved booking process when engineers need to order spare parts
PS Why not enable notifications? Then you’ll never miss a thing
version 2.9.9
posted on 2021-01-25
Essential updates to keep your app safe and secure
Top tip: enable notifications so you’ll never miss a thing
version 2.9.8
posted on 2020-12-18
Better access to plumbing and drains emergency appointments
More control over the live energy updates from your smart meter
Pro tip: enable notifications so you’ll never miss a thing
version 2.9.7
posted on 2020-12-09
PIN and biometric logins are back to full speed now we’ve zapped a bug
Top tip: enable notifications so you never miss a thing
version 2.9.6
posted on 2020-12-03
See your smart PAYG electricity balance updated every day
Pay with confidence thanks to added security for stored cards
Get the most from your service cover with our handy visual guide
Help your engineer by telling them more about your fault in advance
Manage service cover and book repairs for multiple properties
Pro tip: enable notifications and you’ll never miss a thing
version 2.9.5
posted on 2020-11-25
Get the most from your service cover with our handy visual guide
Help your engineer by telling them more about your fault in advance
Manage service cover and book repairs for multiple properties
See your smart PAYG electricity balance updated every day
Top tip: enable notifications and you’ll never miss a thing
version 2.9.4
posted on 2020-10-28
. Share up to £100 in Amazon Gift Cards when you refer a friend
. Enjoy a cleaner, simpler support chat experience
. Get better catch-up payment reminders on fixed Direct Debit
PS Enable notifications now so you’ll never miss a thing
version 2.9.2
posted on 2020-09-24
Easier ways to call us if you can't switch tariffs.
Pro tip: enable notifications so you never miss a thing.
version 2.9.1
posted on 2020-09-02
You can now use and save new cards again. Happy days!
version 2.9
posted on 2020-08-11
Security tweaks to help you choose safer passwords for your account
Plus a bunch of very nifty tech improvements under the hood
Top tip: enable notifications so you never miss a thing
version 2.8.2
posted on 2020-07-14
Better information on how we save your card details.
A smoother chat experience and a bonus batch of bug fixes.
Pro tip: switch on notifications so you never miss a thing.
version 2.8.1
posted on 2020-06-17
We’ve been busy fixing bugs to bring you a smoother experience.
And adding reminders to reschedule appointments if anyone at home feels unwell.
Any questions? Tap ‘Message us’ from the menu and let’s chat.
version 2.8
posted on 2020-05-20
Our tech team has spent lockdown getting rid of annoying bugs - appropriately enough.
Here’s what’s new for this release:
- a smoother in-app messaging experience
- bug fixes when booking an engineer
- bug fixes when viewing live usage
If you hit any problems, just tap ‘Message us’ in the main menu and we’ll get on the case.
version 2.7
posted on 2020-04-07
We're really sorry if you've had a few problems using our app lately.
We've taken your feedback on board and ironed out the kinks to give you a better experience. If you hit any more snags, tap ‘Message us’ and we’ll be happy to help.
version 2.6
posted on 2020-02-27
Nobody wants to spend hours and hours on an energy app. (Except our developers, but that’s because we pay them.) You want to get in, do your thing, and get back to crushing candies.
So we’ve spruced up our home screen to give you a quick glance of your services. We’ve also tweaked our chat feature, so you can connect to our customer service team faster than before.
version 2.5
posted on 2020-02-06
Turns out some people think shopping for energy tariffs isn’t a bundle of fun. So we’ll keep this short...
You can now buy bundles on our app. Basically, we take our energy tariffs and bundle them up with a little something extra, like boiler cover. So yeah, not exactly fun. But it could help you save, er, a bundle.
version 2.4
posted on 2019-12-11
. It’s Christmaaaaas! Well, almost. So stuff the turkey and see if you can win big with our new game, Wilbur’s Merry Mission. There are 25,000 prizes up for grabs.
. Also, our elves (developers) have been busy in the workshop (our office in Staines), making sure our app is running as slick as Santa’s sleigh (they’ve fixed a few bugs).
version 2.3
posted on 2019-11-11
. An enhanced home screen for a clearer view of your cover products
. Bug fixes for a smoother experience
version 2.2
posted on 2019-10-01
* See your tariff details in just a few taps
* Moving home? Get the ball rolling on our app
* Plus, we’ve fixed a few bugs for a smoother experience
